Privacy policy
AURRA — Privacy Policy
Last updated: April 2026
This policy explains how AURRA collects and uses your information when you shop at aurra.shop.
Who we are
AURRA is an independent online clothing brand operating from Cairo, Egypt. Contact: · WhatsApp: 01044479214
What we collect
When you place an order, we collect: your name, delivery address, phone number, email, and order details. When you browse, we collect basic device and analytics data through Shopify and standard cookies.
Why we collect it
- To process and ship your order
- To send tracking updates by SMS, WhatsApp, or email
- To handle returns, exchanges, and customer service
- To improve our products and site experience
Who we share it with
- Our courier partner — to deliver your order and arrange returns
- Payment processors (Instapay; Paymob when live) — to process payments securely
- Shopify — our store platform
- Email and analytics tools we use to run the business
We do not sell your data. Ever.
Your rights
You can request a copy of your data, correction, or deletion at any time by emailing . We respond within 7 days.
Cookies
We use cookies for cart, checkout, and analytics. You can disable non-essential cookies in your browser.
Updates
We may update this policy as the brand grows. The latest version always lives at aurra.shop/policies/privacy-policy.